We aim to ensure customer satisfaction with every purchase. Please review our refund policy below:
1. Returns:
- Items can be returned within [5 days] of delivery, provided they are unused, undamaged, and in their original packaging.
- Certain items, such as [non-refundable items, e.g., intimate wear, customized products], are not eligible for returns.
2. Refunds:
- Refunds will be processed to the original payment method within [5 days] of receiving the returned item.
- Shipping charges are non-refundable.
3. Exchange:
- Items eligible for exchange must meet the same criteria as returns.
4. How to Request a Return or Refund:
- Contact our support team at Thomascomstarllc@gmail. Include your order details and reason for return.
5. Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please notify us within [5 days] for a replacement or refund.